Sharlene's Feedback on 11-Day China Tour

Client: Sharlene
Tour Date: June 11, 2012 - June 21, 2012
Tour Title: 11 Days Lijiang, Xian, Beijing, Guangzhou Tour
Leon was very concise about the arrangements and flexible with what we wanted. His suggestions were very helpful. We were especially impressed with the expediency in which he responded to all our e-mail notes, even calling us at one time to help explain a certain question we had.

Dear Supervisor,

We want to express our sincere gratitude for the service we received from Leon Long while planning our trip to China from June 11-22, 2012. We already had plans to visit China the previous week with another group, but wanted to extend our time in your country. Leon was very accommodating in working with us to make that happen. Leon was very concise about the arrangements and flexible with what we wanted. His suggestions were very helpful. We were especially impressed with the expediency in which he responded to all our e-mail notes, even calling us at one time to help explain a certain question we had. Since we have never worked with your company and not even familiar with it, he was helpful in putting us at ease with the reputation and history that the company has in the travel business. If Leon's service is any indication of what we can expect from the other staff at China Highlights while in China, we will be glad we found you and will certainly recommend your services to our friends. Please give Leon our praises!

Gratefully,

Ken & Sharlene

       

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