Andy's Feedback on 16-Day China Tour

Client: Andy
Tour Date: November 4, 2012 - November 19, 2012
Tour Title: 15 Days Beijing, Datong, Xian, Chengdu, Shanghai, Suzhou Tour
Straight away Leon was much better than the other 5 companies we inquired with, as he replied promptly (next day always) he let us know when he wasnt available and always answered our questions fully (others didnt).

Dear Ms Gong,

we would like you to know how much we value all the hard work your wonderful member of staff leon long has put into putting a package of tour itineries together for our biggest holiday ever, to celebrate our 25th wedding anniversary in November 2012. Straight away Leon was much better than the other 5 companies we inquired with, as he replied promptly (next day always) he let us know when he wasnt available and always answered our questions fully (others didnt). Leon's English is perfect, his manners impecable and his knowledge of all places, transport and everything related to touring appears to be spot on, he has been very helpful with suggesting other options and in keeping to our budget. We are both very impressed and would like you to pass on our kind regards. We have built up a bit of a friendship and had actually hoped we might get to meet him but we understand that is not going to be possible, shame, we would like to shake his hand.

Lynne and andy

       

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